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Frequently asked questions

Everything about our canvases, shipping, and returns. Still curious? Reach out any time.

What material are the canvases printed on?

Every piece is printed on premium artist-grade canvas with a fine woven texture, then stretched over a solid wood frame. The finish is matte and glare-free, so the watercolor detail reads beautifully in any light.

Do the canvases arrive ready to hang?

Yes. Each canvas ships gallery-wrapped on a 1.25" wood frame with the hanging hardware already attached. Unbox it, place your nail, and hang — no framing, no extra parts.

How much is shipping and how long does it take?

Shipping is fast and free on every order. Each canvas is made to order and typically produced in 2–4 business days, then arrives within about 3–7 business days depending on your location. You’ll get tracking as soon as it ships.

What sizes are available?

Most pieces come in five sizes, from a 10" x 8" accent to a 48" x 32" statement wall. The exact options and orientation are shown on each product page so you can pick the fit for your space.

What’s your return policy?

You’re covered by our 30-day guarantee. If your canvas arrives damaged or you’re not happy with it, contact us within 30 days and we’ll make it right with a replacement or refund.

Are these painted from real places?

They are. Each design starts from a real viewpoint — an actual street, courtyard, or coastline — and is rendered in our signature watercolor style, so you’re hanging a real destination, not a generic illustration.

Can I request a custom location?

We love a good request. If there’s a place that means something to you, reach out and we’ll let you know if we can create it as a custom watercolor canvas.

Still have a question? Contact us →