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Getting Around
Hanoi's primary transit for visitors is the network of metered taxis and ride-hailing apps such as Grab, which are reliable, affordable, and widely used across the city. The Old Quarter is best explored on foot, and xe om motorbike taxis remain a vivid, authentic way to navigate shorter distances between neighborhoods.
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Cash or Card
Hanoi still leans heavily on cash, particularly in the Old Quarter markets, street food stalls, and smaller family-run restaurants where card readers are rarely present. Larger hotels, modern restaurants, and shopping centers in the French Quarter accept cards comfortably, but carrying a supply of Vietnamese Dong in smaller denominations is genuinely essential for daily life.
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Good to Know
Bargaining is expected in the Old Quarter's street markets, but it should always be done with a light, good-natured energy rather than aggressive pressure, as relationships and face-saving matter deeply in Hanoi's social fabric. Removing shoes before entering a home or a temple is non-negotiable, and pointing the feet toward a altar or elder is considered deeply disrespectful.
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ATMs
ATMs are widely available throughout central Hanoi, particularly along Hang Bai Street, around Hoan Kiem Lake, and inside most major hotels and shopping centers. Transaction fees vary by bank, and Vietcombank and Techcombank tend to offer the most reliable international card compatibility with relatively modest withdrawal fees.
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Currency
The Vietnamese Dong (VND) is the sole currency, and its large denominations can feel disorienting at first, with everyday transactions often running into the hundreds of thousands. USD is occasionally accepted at tourist-facing businesses, but exchanging to Dong at a bank or licensed exchange counter guarantees far better rates and avoids the confusion of dual pricing.
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Plugs
Vietnam uses Type A, B, and C outlets at 220V and 50Hz. Most modern hotels in Hanoi provide universal sockets, but a universal adapter is a practical addition to any packing list.
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Safety
Hanoi is a relatively safe city for travelers, though petty theft such as bag snatching from motorbikes does occur near the Old Quarter and around Hoan Kiem Lake, so keeping bags worn across the body and away from the street side is wise. Traffic is genuinely the greatest daily hazard, and crossing streets requires a steady pace and unwavering nerve, as motorbikes flow around pedestrians who move predictably rather than stopping for them.
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Airports
Noi Bai International Airport (IATA: HAN) serves Hanoi and sits approximately 30 kilometers north of the city center, making it a 45-minute to one-hour drive depending on traffic. The journey into the city is most conveniently made via the Vietnam Airlines Minibus service or a metered taxi booked at the official taxi counter inside the arrivals hall.