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Getting Around
Experience AlUla provides shuttle buses between the main sites — the most convenient option for Hegra, Elephant Rock, and the Old Town. Rental cars are available and recommended for independent exploration. Most luxury hotels offer private transfers. The hot air balloon, Hegra tours, and adventure activities require advance booking through the official Experience AlUla platform or Viator — capacity at Hegra is capped by UNESCO agreement.
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Cash or Card
70% Card / 30% Cash. Saudi Arabia is increasingly card-friendly: major hotels, the Maraya venues, and most tour operators accept Visa and Mastercard. Cash (Saudi Riyal, SAR) is useful for smaller local restaurants, Old Town market stalls, and informal purchases. ATMs are available at AlUla’s main hotels and the central town area.
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Good to Know
AlUla is a conservative Islamic city — dress modestly throughout, covered shoulders and knees at all sites. Alcohol is not served anywhere in AlUla. Hegra requires a guided tour booked in advance; independent entry is not permitted. The Winter at Tantora festival (December–January) is peak season — book accommodation and Hegra tours months in advance. Photography within Hegra is allowed but subject to guide direction.
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ATMs
ATMs are available at the main luxury hotels (Banyan Tree, Habitas, Dar Tantora) and in AlUla town center near the Old Town entrance. Al Rajhi Bank and Saudi National Bank machines reliably accept international Visa and Mastercard. Withdraw sufficient cash before visiting Hegra or Elephant Rock — there are no ATMs at the archaeological sites themselves.
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Currency
The Saudi Riyal (SAR), pegged to the US dollar at 3.75 SAR. Major hotels and Experience AlUla venues accept international cards. ATMs dispensing SAR are available at main hotels and in AlUla town center. There is no currency exchange bureau in AlUla itself — exchange before arriving from Riyadh or Medina.
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Plugs
Saudi Arabia uses Type G plugs — the three-pin British-style rectangular socket, identical to the UK, UAE, and Oman standard. Standard voltage is 220–240V at 50Hz. US devices need both a plug adapter and a voltage converter unless dual-voltage.
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Safety
AlUla is a safe destination for international visitors. The Experience AlUla infrastructure is well-organized and professionally run. The main considerations are the summer heat (dangerous without proper hydration from June to September), the remoteness of desert sites (always carry water), and the advance booking requirements for Hegra and adventure activities which cannot be accommodated on the day.
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Airports
Prince Abdul Majeed bin Abdulaziz Domestic Airport (ULH) receives direct flights from Riyadh (1.5 hours) and Jeddah (1.5 hours) on Saudia and flyadeal. International visitors typically fly into Riyadh (RUH) or Jeddah (JED) and connect. The airport is 15 km from AlUla town center — a 20-minute transfer. AlUla is also accessible by road from Medina (4.5 hours) via the newly upgraded highway.